COOKIE POLICY

COOKIE POLICY – THATSAPI(Messaging Solutions) Last Updated: 17/12/2025 This Cookie Policy explains how thatsapi.com (“Company”, “We”, “Us”, “Our”) uses cookies and similar tracking technologies to enhance user experience, improve platform performance, and ensure security and compliance. By using our website or platform, you agree to the use of cookies as described below. --------------------------------------------------------------------- 1. WHAT ARE COOKIES? • Cookies are small text files placed on your device when you visit a website. • They help websites remember user actions, preferences, and login sessions. • Cookies do not give us access to your device or personal data without your consent. --------------------------------------------------------------------- 2. TYPES OF COOKIES WE USE A. Essential Cookies These cookies are required for the platform to function properly. They enable: • Secure logins • Account authentication • Session management • Platform navigation Without these cookies, core services may not work. B. Performance & Analytics Cookies These cookies help us understand how users interact with our platform. They help track: • Page visits • User activity patterns • Platform performance • Load speed and errors We use this data to improve website performance and user experience. C. Functional Cookies These cookies store user preferences and settings, including: • Language preferences • Dashboard view selections • User customizations D. Security Cookies These cookies help protect user accounts and platform integrity by detecting: • Unauthorized logins • Fraudulent activity • Security threats • Abuse of platform resources E. Third-Party Cookies We may use cookies from trusted external providers such as: • Google Analytics • Meta Business Tools • Payment gateways These third parties have their own privacy and cookie policies. --------------------------------------------------------------------- 3. WHY WE USE COOKIES We use cookies to: • Maintain user sessions • Improve login security • Analyze website performance • Customize user experience • Detect technical issues • Protect against fraud and unauthorized access • Comply with Indian IT Act and DPDP data protection requirements Cookies help us provide a smooth, secure, and optimized experience for all users. --------------------------------------------------------------------- 4. HOW TO MANAGE OR DISABLE COOKIES Users may manage or disable cookies through browser settings. However, note: • Disabling essential cookies may break certain features of the platform. • You may not be able to log in or use some modules if cookies are blocked. To disable cookies: • Google Chrome: Settings > Privacy > Cookies • Firefox: Options > Privacy & Security > Cookies • Safari: Preferences > Privacy • Microsoft Edge: Settings > Site Permissions > Cookies --------------------------------------------------------------------- 5. THIRD-PARTY COOKIES AND TRACKING • Third-party tools used for analytics or payment processing may place cookies on your device. • THATSAPI does not control how third-party cookies operate. • Users should review the privacy and cookie policies of third-party providers for more details. --------------------------------------------------------------------- 6. DO WE SHARE COOKIE DATA? • We do not sell or misuse cookie data. • Cookie data is shared only with trusted third-party providers for analytics, security, or payment processing. • All shared data follows confidentiality and compliance standards. --------------------------------------------------------------------- 7. DATA PROTECTION COMPLIANCE Our usage of cookies complies with: • DPDP Act 2023 • IT Act 2000 • IT Rules 2011 • CERT-IN Security Guidelines • Meta Platform Policies • International data protection standards We ensure cookie usage is privacy-friendly and secure. --------------------------------------------------------------------- 8. CHANGES TO THIS COOKIE POLICY • We may update this Cookie Policy from time to time. • Updates will be posted on this page with a new “Last Updated” date. • Continued usage of the platform implies acceptance of updates. --------------------------------------------------------------------- 9. CONTACT INFORMATION For questions or concerns regarding this Cookie Policy: Support Email: info@invotechlabs.com Website: https://www.thatsapi.com Phone: +91 9658896488 --------------------------------------------------------------------- By continuing to use THATSAPI, you acknowledge and agree to our Cookie Policy.