ANTI-SPAM POLICY

ANTI-SPAM POLICY – THATSAPI(Messaging Solutions) Last Updated: 17/12/2025 This Anti-Spam Policy outlines the rules and restrictions for using thatsapi.com (“Company”, “We”, “Us”, “Our”) and ensures compliance with Meta WhatsApp Business Policies, Indian laws, and global anti-spam standards. By using our services, you agree to follow all guidelines stated below. --------------------------------------------------------------------- 1. ZERO-TOLERANCE SPAM POLICY THATSAPI enforces a strict zero-tolerance policy against all forms of spam. Spam includes, but is not limited to: • Sending messages to users who have not provided explicit opt-in consent • Bulk messaging to random, purchased, or scraped contact lists • Unsolicited promotional or marketing messages • Misleading, deceptive, or fraudulent messages • Automated content sent without user consent • Excessive messaging causing user complaints Any spam activity will lead to immediate suspension or termination of the account without refund. --------------------------------------------------------------------- 2. REQUIREMENT FOR OPT-IN CONSENT • Users must send WhatsApp messages only to customers who have explicitly opted-in. • Consent must be collected legally through websites, forms, WhatsApp chat, or business-approved channels. • Users are responsible for storing and proving opt-in consent if requested. • THATSAPI is not liable for messaging conducted without valid consent. --------------------------------------------------------------------- 3. PROHIBITED CONTENT The following content is strictly prohibited on THATSAPI: • Fake loans, job scams, investment schemes • Cryptocurrency trading, mining, or get-rich-quick programs • MLM, pyramid schemes, or chain marketing • Adult, sexual, obscene, or offensive material • Hate speech, violence, threats, or harassment • Political, religious, or election-related messaging • Misleading promotions, false claims, or fraud • Phishing, identity theft, or malicious links • Any content violating Meta policies or Indian law Sending prohibited content will result in immediate account ban. --------------------------------------------------------------------- 4. RESPONSIBILITIES OF USERS Users must: • Obtain valid consent before sending messages • Maintain opt-in records as required by law • Send only compliant, approved, and lawful content • Respect user privacy and data protection laws • Include opt-out instructions in marketing messages • Immediately stop messaging when a user requests to opt-out • Ensure message frequency is reasonable and non-intrusive Users are fully responsible for the actions performed using their account. --------------------------------------------------------------------- 5. AUTOMATED AND BULK MESSAGING RESTRICTIONS • Automated campaigns must follow consent-based messaging rules. • Bulk messaging without user permission is strictly prohibited. • Excessive automation or aggressive marketing is not allowed. • AI-generated or automated content must comply with Meta guidelines. --------------------------------------------------------------------- 6. REPORTING AND ENFORCEMENT THATSAPI monitors spam-related complaints and message quality indicators. We may take the following actions: • Warning notice • Temporary suspension • Message blocking • Permanent account termination • Reporting the user to Meta • Legal action if required under Indian law We reserve the right to disable services without prior notice if spam is detected. --------------------------------------------------------------------- 7. META WHATSAPP COMPLIANCE All users must follow: • WhatsApp Business Policy • WhatsApp Commerce Policy • WhatsApp Messaging Rules • Template approval guidelines Violations may result in: • WABA ban • Phone number restriction • Template rejection • Quality rating downgrade THATSAPI is not responsible for enforcement actions taken by Meta. --------------------------------------------------------------------- 8. LEGAL COMPLIANCE (INDIA) Users must comply with: • IT Act 2000 • Digital Personal Data Protection (DPDP) Act 2023 • CERT-IN Cybersecurity Guidelines • Anti-spam and privacy regulations Any illegal activity will be reported to authorities if necessary. --------------------------------------------------------------------- 9. USER DATA AND PRIVACY • Users must not upload data obtained illegally, purchased from third parties, or scraped from the internet. • All contacts uploaded must be verified, permission-based, and legally collected. • THATSAPI does not take responsibility for databases uploaded by users. --------------------------------------------------------------------- 10. PENALTIES FOR VIOLATION Depending on severity, violations may lead to: • Immediate service termination • Loss of API access • Permanent ban from THATSAPI • Forfeiture of payments and credits • Legal complaint or further action under Indian law There will be no refunds for accounts terminated due to spam policy violations. --------------------------------------------------------------------- 11. CONTACT INFORMATION To report spam or misuse, contact: Support Email: info@invotechlabs.com Website: https://www.thatsapi.com Phone: +91 9658896488 --------------------------------------------------------------------- By using THATSAPI, you acknowledge that you understand and agree to this Anti-Spam Policy.